Privacy Policy

Effective Date: May 06, 2026

This Privacy Policy describes how Paramount Technology Solutions, LLC d/b/a AskBetti (“AskBetti,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our website located at www.askbetti.com, our software-as-a-service platform, and related services (collectively, the “Services”).

AskBetti provides guided on-screen learning, digital adoption support, and workflow enablement tools for enterprise organizations.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information Provided by Customers and End Users

Depending on how the Services are used, we may collect:

• Name

• Business email address

• Employer/company name

• Job title or role

• User credentials (where applicable)

• Support inquiries or communications

• Content submitted within the platform

If AskBetti is deployed within an enterprise customer’s environment, we process information at the direction of that customer.

B. Automatically Collected Information

When users access the Services, we may automatically collect:

• IP address

• Device identifiers

• Browser type and version

• Operating system

• Usage data and interaction analytics

• Log files

• Session duration and activity

This information helps us maintain security, performance, and functionality of the Services.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users

• Maintain session information

• Analyze usage patterns

• Improve product performance

Users may control cookies through their browser settings. Disabling cookies may limit certain functionality.

2. How We Use Information

We use personal information to:

• Provide, operate, and maintain the Services

• Authenticate users and manage accounts

• Provide customer support

• Improve product features and performance

• Monitor security and prevent fraud

• Comply with legal obligations

• Communicate about updates, changes, or service-related notices

We do not sell personal information.

3. Legal Basis for Processing 

Where applicable under data protection laws (such as GDPR), we process personal information based on:

• Performance of a contract

• Legitimate business interests

• Legal compliance obligations

• Consent (where required)

4. Data Sharing and Disclosure

We may share information:

A. With Service Providers

We use third-party vendors to support:

• Cloud hosting

• Infrastructure

• Analytics

• Customer support

• Security monitoring

These providers are contractually obligated to safeguard information.

B. With Enterprise Customers

If AskBetti is provided to you through your employer or organization, your organization controls your account and may access or manage data associated with it.

C. Legal Requirements

We may disclose information:

• To comply with applicable law

• In response to lawful requests

• To protect our rights or property

• To prevent fraud or security threats

D. Business Transfers

In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

• Encryption in transit

• Access controls

• Secure hosting environments

• Monitoring and logging

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information:

• For as long as necessary to provide Services

• As required by contractual obligations

• As required by applicable law

Enterprise customers may request deletion of their data pursuant to their agreement with AskBetti.

7. International Data Transfers

If information is transferred outside the United States, we implement appropriate safeguards consistent with applicable law.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access personal information

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Data portability

To exercise rights, contact us at:
privacy@askbetti.com

If you are an end user accessing AskBetti through your employer, you should contact your employer first, as they are typically the data controller.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected

• Right to request deletion

• Right to opt out of sale (we do not sell personal information)

• Right to non-discrimination

Requests may be submitted to:
privacy@askbetti.com

10. Children’s Privacy

The Services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Paramount Technology Solutions, LLC d/b/a AskBetti
privacy@askbetti.com